Services

EDI Processing

Full integration between members, employers, issuers and TPAs for processing individual and employer group enrollments.

  • Individual Enrollments
  • Employer Group Enrollments (Self Insured and Fully Insured Programs)
  • SHOP Enrollments

 

Customer Services

Full service solutions to support platform integration and ongoing management of your issuer or broker business needs.

  • Member Onboarding / Post Enrollment Implementation
  • Customized Member Support
  • Self-service Through Telephony
  • Program Change Notifications
  • Escalation and Retention Services

 

Billing Services

Collect member enrollment fees, premiums and contributions; generate invoices, bills, delinquent and cancellation notices.

  • Initial Payments
  • Monthly Billing Cycles
  • Invoicing
  • Pricing Increases
  • Delinquency & Cancellation Notices
  • Collections

 

See what Tactic Edge products and services can do for your business!